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Step 12. Post installation meeting.

Project management: Post order phase

What is the purpose of the post installation meeting?

  • The post installation meeting provides an opportunity to discuss the project with the customer identifying any minor issue that have not been addressed by the support team.

Points to remember when arranging the post installation meeting?

  • The details of the post installation meeting will be included in the Pre-installation report, Code t2-0518.

  • We need to ensure that the relevant customer representatives will be attending the meeting.

Which members of the timeware® team should attend the post installation meeting?

  • A member of the implementation team, usually the same person that completed the user training.

What is the dress code for the post installation meeting?

  • Smart office.

  • White shirt with timeware® tie.

  • Polished shoes.

Where can the post installation meeting take place?

  • Customer’s offices.

  • Remotely using remote presentation software.

What documents are required for the post installation meeting?

  • Word Document Download
    Pre-installation report
    Pre-installation report
    Code: t2-0518
     
  • PDF Document Download
    timeware® Professional post-installation document
    Code: t2-0503
     

What equipment is required for the post installation meeting?

Following the post installation meeting.

  • The timeware® team member prepares the post installation report and passes to the projects team.