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Implementing a biometric solution...

Mike Coope is a member of the timeware® Project Management team that are responsible for planning all new attendance and access control installations and major upgrades. Here he highlights key points to remember when implementing a timeware® biometric solution.

Step 1:    Demonstration…

Remember that first impressions count. We are experts in this field and should be recommending the correct product at all times! Attendance devices will require a screen, access devices usually don’t. How many staff will be starting a work shift at the same time may determine the number of attendance points required and whether we recommend ‘finger or face’. Remember finger biometric is quicker than face biometric. Remember to explain about the foreign language enrolment cards, www.timeware.me and the biometric enrolment and testing phase. Explain how timeware® works alongside the customer to ensure the smooth introduction of the biometric system.

Step 2:    Customisation meeting…

Step 3:    Site survey…

Always complete a site survey and take a photo of the location of the proposed biometric device. Mark on the picture the locations of the device and the PSU, mains and network points. Remember to accurately estimate cable extension lengths and to ask whether the cables will be hidden, in trucking or conduit as this will determine the type of EZmount required. The site survey should be professionally prepared as it forms part of the quotation.

Step 4:    Quotation…

An accurate estimation of the time required to complete the bio enrolment and testing phase is essential. Always take into account shift start times, rotas and the location of the enrolments.

Project management: Post order phase

Step 5:    Pre installation meeting…

Our bio enrolment specialist always attend this meeting to explain once again how timeware® will work alongside the customer to ensure the smooth introduction of the biometric system. At this stage we identify the number of foreign languages spoken at the company to determine which enrolment cards and laminated notice board documents are required.

Step 6:    Bio enrolment…

The bio enrolment and testing phase is the most import part of the project! Ensuring a successful bio enrolment process is paramount!

Step 7:    Hardware installation…

Always make sure you follow the site approved site survey notes!

Step 8:    Software installation…

Step 9:    Policy commissioning…

Step 10:    User training…

Step 11:    Post installation meeting…

Take the opportunity to ask about the reaction and success of the introduction of the new biometric system.

Biometric attendance devices…

We recommend that all attendance devices should incorporate a screen to display the current time and date but most importantly, the employees name as they book in and out! The Suprema BioLite N2 is our recommended ‘go-to’ device for the majority of timeware® attendance projects with the Suprema FaceStation 2 being the natural choice when a non-contact solution is preferred.

The BioLite N2 is IP67 rated and is ideal for installing both inside and outside a building although we would advise that when planning outside locations, it should always be within a secure area, for example a company car-park, due to the fact that the device is not vandal proof and does not have an IK08 rating. The Face Station 2 is perfect for installing inside a building and does not carry an IP rating.

Biometric access control devices…

Access devices do not usually require a screen which means there are three Suprema options that we recommend. The BioEntry W2 is perfect for outdoor access control projects due to its IP67 rating plus POE support. Another important factor is it’s vandal proof RK08 rating which means it is the obvious choice for public places. For indoor access control installations, the BioEntry P2 is the perfect choice.

The W2 and P2 can be configured as Master devices with the lower cost Suprema BioEntry R2 being configured as a Slave device. For in and out access control, your options are W2 (outside) plus R2 (inside) or P2 (inside) plus R2 (inside).

Bio enrolment…

Bio enrolment is a ‘project critical’ procedure.

The enrolment phase:

We discuss with the customer the various daily schedules in operation to enable us to plan the times and days that the enrolment specialist is required on-site. This includes night-shifts and weekend work. We arrange with the customer to utilise an office on site for the duration of this phase and we ensure that we have the full co-operation of all team leaders. We work with the customers work patterns and attend site at the required hours of the day. This is not a 9 ‘till 5 project!

The testing phase:

The testing phase is much simpler as we recall all employees over an agreed period of time to test their primary and secondary bio enrolments. This phase proves to the employee, and the team leaders, that the templates have been captured correctly and that each template has been tested against all other templates in the company to identify the correct employee.

Introducing a biometric system of any kind can cause resentment if not handled correctly. When employees see that the introduction has been carried out in a professional manner and that the enrolment phase went well and that the testing phase was also completed without failure, we find that there is a general feeling of trust towards the system. Not only does this trust spread across the shop-floor but it also reaches team leaders, managers and the eventually the boardroom. Put simply: Every employee within the organisation must trust the system before the implementation of a biometric solution can be deemed a success.

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timeware® bio enrolment specialist Aaron Whitlam.
timeware® bio enrolment specialist Aaron Whitlam.

Bio hardware installation…

We insist on completing a site survey on every project and in the case of access control, for each door.

Suprema device cable extension

We have the Suprema device cables extended by UK Electronics Ltd to avoid the installation team having to crimp wires behind the device during the installation process. This process also includes removing the network connector which makes installation much simpler. The opposite end of the cable extensions are fitted with Molex connectors which are designed to connect into the NMD3 Suprema device PSU. www.ukelectronics.co.uk

NMD3 Suprema device PSU

Please note that any 12v supply will suffice, we simply designed a device that would house all the connectors, making the installation job much easier and neater. When installing Suprema devices for access control projects, the NMD3 PSU is supplied with a Suprema Secure IO 2 providing secure door control via encrypted communication. The PSU also supports connections to PTE and break glass plus RS485 allowing the installer to connect a secondary slave device for complete read in, read out support.

Suprema device mounts

Another preferred option are supplied by EZmount Ltd. EZmount specialise on Perspex device mounts and have an extensive range in including conduit and trunking options. Food safe Perspex can be provided for food preparation areas.

www.ezmount.co.uk